Q: How do I find the right digital products for me?
Q: How do I find the right digital products for me?
A: Use categories, hashtags, and the Recommended sections to find products that fit your interests.
Q: How do I filter search results?
Q: How do I filter search results?
A: On web, use the left-side filter panel. On mobile, use category and topic filters.
Q: Can I save a digital product for later?
Q: Can I save a digital product for later?
A: Yes! Tap the heart icon (❤️) on any product to add it to your wishlist.
Q: How do I follow my favorite creators?
Q: How do I follow my favorite creators?
A: Tap Follow from their profile or in the Top Creators section to stay updated.
Q: Where can I find similar digital products?
Q: Where can I find similar digital products?
A: Related Products are shown at the bottom of every product detail page.
Q: Do I need a special account to buy digital products?
Q: Do I need a special account to buy digital products?
A: No—any MUAB user can purchase products. Just sign up and start exploring.
Q: Can I buy multiple digital products at once?
Q: Can I buy multiple digital products at once?
A: Absolutely! Add as many products as you like to your cart, then check out in one transaction.
Q: How do I purchase a product?
Q: How do I purchase a product?
A: Once you’re logged in, just browse the marketplace, select your desired product, and follow the prompts to complete your purchase securely.
Q: Is my payment information secure?
Q: Is my payment information secure?
A: Yes, all payments are securely processed through trusted payment gateways.
Q: Can I gift a digital product to someone else?
Q: Can I gift a digital product to someone else?
A: Not yet, but a gifting feature is coming soon!
Q: How do recommendations work?
Q: How do recommendations work?
A: MUAB uses your activity, interests, and purchases to suggest products tailored to you.
Q: Where do I find my purchased products?
Q: Where do I find my purchased products?
A: In the Purchases section in your side menu—available anytime.
Q: What happens after I buy a product?
Q: What happens after I buy a product?
A: Your purchased product will appear immediately in your MUAB Library for instant access.
Q: Can I download purchased digital products?
Q: Can I download purchased digital products?
A: Yes! If a product includes downloadable content, you’ll see the download option inside the product details in your Library.
Q: Can I re-access a purchase at any time?
Q: Can I re-access a purchase at any time?
A: Absolutely. All your purchases remain in your Library permanently unless removed by the creator.
Q: Can I favorite a product I’ve purchased?
Q: Can I favorite a product I’ve purchased?
A: Yes! Tap the star icon next to any item to mark it as a favorite for quick access later.
Q: How will I know if my refund request is approved?
Q: How will I know if my refund request is approved?
A: You’ll see real-time status updates in the Purchases tab and get an in-app notification.
Q: Can I request a refund if I’m not satisfied?
Q: Can I request a refund if I’m not satisfied?
A: Some products are eligible for refunds, depending on the creator’s policy. Refund details are shown on each product page.
Q: Will creators know if I requested a refund?
Q: Will creators know if I requested a refund?
A: Yes, but your reason is private unless you choose to share it. MUAB ensures the refund process is confidential and respectful.
Still curious? Learn more in our main articles:
• Discover MUAB’s Marketplace
• Access Your Digital Products Purchases on MUAB
• Purchase Digital Products on MUAB