Q: Do I need to pay to create a MUAB account?
Q: Do I need to pay to create a MUAB account?
A: No, creating an account is completely free. You only pay when you choose to purchase a digital product.
Q: Can I use MUAB on both my phone and computer?
Q: Can I use MUAB on both my phone and computer?
A: Absolutely. You can download the MUAB app for Android & iOS or access MUAB from any web browser.
Q: What kinds of products can I find on MUAB?
Q: What kinds of products can I find on MUAB?
A: MUAB offers online courses, e-books, templates, toolkits, audio files, and more—covering a wide range of learning and personal development topics.
Q: How do I purchase a product?
Q: How do I purchase a product?
A: Once you’re logged in, just browse the marketplace, select your desired product, and follow the prompts to complete your purchase securely.
Q: Are the products on MUAB reviewed or verified?
Q: Are the products on MUAB reviewed or verified?
A: Yes. All digital products are created by verified professionals, educators, and subject-matter experts.
Q: Can I access purchased products anytime?
Q: Can I access purchased products anytime?
A: Yes! All your purchases are available in your account, so you can access your learning materials anytime, from any device.
Q: What if I have trouble signing up or using MUAB?
Q: What if I have trouble signing up or using MUAB?
A: Our support team is here to help. You can reach out anytime through the in-app help section or via our website.
Q: Is my payment information secure on MUAB?
Q: Is my payment information secure on MUAB?
A: Absolutely. MUAB uses secure payment gateways and encryption to protect your personal and financial data.
Q: Can I refund a digital product if I’m not satisfied?
Q: Can I refund a digital product if I’m not satisfied?
A: Yes, most products on MUAB are eligible for a 14-day refund. Check the product details or contact support for help.
Q: Is it required to complete every section of my profile?
Q: Is it required to complete every section of my profile?
A: No, but the more information you provide, the more trustworthy and discoverable your profile becomes. Essential fields (like name and email) are required, but you can update other sections at your own pace.
Q: Can I edit or update my profile information later?
Q: Can I edit or update my profile information later?
A: Absolutely! You can edit your education, work experience, certifications, and overview at any time through your profile settings.
Q: Will my contact information be visible to everyone?
Q: Will my contact information be visible to everyone?
A: No. You control the visibility of your contact info. You can keep it private or choose to display it for networking opportunities.
Q: What if I don’t have certifications or work experience yet?
Q: What if I don’t have certifications or work experience yet?
A: That’s fine! Focus on adding your education, social media, and a strong overview. You can always add more details as your experience grows.
Q: Do social media links really help?
Q: Do social media links really help?
A: Yes! Linking your other platforms gives users a fuller view of your expertise and builds additional trust with your audience.
Q: Will completing my profile improve my chances of selling digital products?
Q: Will completing my profile improve my chances of selling digital products?
A: Yes, a detailed and professional profile increases buyer confidence and can directly lead to more sales.
Still curious? Learn more in our main articles:
• Get Started As a Learner?
• Complete Your Profile to Boost Credibility