Q: Can I download purchased digital products?
Yes! If a product includes downloadable content, you’ll see the download option inside the product details in your Library.
Q: Can I re-access a purchase at any time?
Absolutely. All your purchases remain in your Library permanently unless removed by the creator.
Q: How will I know if my refund request is approved?
You’ll see real-time status updates in the Purchases tab and get an in-app notification.
Q: Can I favorite a product I’ve purchased?
Yes! Tap the star icon next to any item to mark it as a favorite for quick access later.
Q: Will creators know if I requested a refund?
Yes, but your reason is private unless you choose to share it. MUAB ensures the refund process is confidential and respectful.
Still curious? You’ll find more information in our article: Access Your Digital Products Purchases on MUAB.